Home > September 2010 Newsletter > Getting Feedback from Each Color

Getting Feedback from Each Color

September 2nd, 2010

Why don’t most employees offer feedback or ideas for improvement? There are good reasons, according to a new study from Kansas University. It is often because companies can minimize, ignore, or forget, the social ramifications involved.

Their study found that social concerns often have employees choosing not to ever speak up. Feirong Yuan, one of the authors of the study, adds that this trend is more common in companies where, by perception or reality, the firm does not value change. In those instances, even an employee who has a great idea may be reluctant to speak up, fearing that he or she will be seen as disruptive.

But there are things companies can do to become more like I.T. firms, or any start-up, where everyone’s new ideas are actively sought out, and almost mandatory. Some firms create the atmosphere through innovation, others through incorporating it into their employee evaluations. But the study also found that one of the core ways to have someone volunteer ideas, suggestions, and feedback, is to first have a manager who will actually listen well, and welcome feedback.

Blue can supply powerful insights into the teamwork, or customer service areas, because they certainly do know way more of what’s going on than other Color.

Greens are constantly thinking of new and better ways some things could me managed, implemented, or streamlined. While they are the least likely to be discouraged from providing their feedback, they stop being interested when they reason that nobody is listening or implementing any of them.

Oranges have extensive shortcuts to get things done. They’re using them, so why would others not want to implement these? Oranges are also incredibly creative, if someone just challenged them, and gave them a reason.

Of course, Golds may not like change much, but they are the best source for tweaking efficiencies, finding redundant work that can be eliminated, or other huge cost-cutting measures. They see them, they tell their friends, but won’t share it publicly more times than not.

But then, without knowing Colors, most companies wouldn’t even know how to ask, who to ask, or how to make it a safe environment for each Color to contribute their unique strengths in powerful feedback and suggestions.

  1. October 20th, 2010 at 19:35 | #1
  1. No trackbacks yet.